Location: Poland, Poznań

BAE Systems Digital Intelligence is home to 4,800 digital, cyber and intelligence experts. We work collaboratively across 16 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments.
 

About the role:

Responsible for the delivery of efficient and effective services to internal customers ensuring excellence in customer service and proactive identification and resolution of faults / incidents / issues.

Role profile:

• Responsible for the delivery of high quality customer services; ensuring that a consistent, compliant and standardized process is implemented. Ensuring delivery targets & KPI targets are met or exceeded.
• Delivery of services as defined in the detailed role specification which may include (but not be limited to) cleaning, catering, reception, post, couriers, emergency procedures, minor build works / relocations, risk assessments, general maintenance etc.
• Responsible for the effective management of relationships and co-ordination with local internal and external customers, stakeholders and suppliers.
• Responsible for ensuring statutory compliance is maintained across the designated area / location of responsibility and supporting the maintaining and monitoring of appropriate accreditation regimes relating to site operations, SHE and BCMS.
• Responsible for delivery of inventory control, stock control, administrative duties / reporting as necessary.

Senior grades in this role will typically be responsible for larger or more technically complex locations / areas of responsibility and are expected to deliver their responsibilities with the need for less direct management oversight.

We expect:

• Experience at similar positon as Office Manager / Site Operations Specialist (multiple location coordination will be an advantage).
• Fluency in English and Polish.
• People and goal – oriented attitude, self – organized and  analytical profile.

We offer:

• Perm contract (3months probation period).
• Benefits package: life insurance, Medicover package, Multikafeteria system, integration events, annual bonus and company stocks.
• Development and improvement opportunities.

Life at BAE Systems Digital Intelligence 

We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day.

By embracing technology, we can interact, collaborate and create together, even when we’re working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being.

Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds – the best and brightest minds – can work together to achieve excellence and realise individual and organisational potential.

Division overview: Government

At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Government contracts are an area we have many decades of experience in. Government and key infrastructure networks are critical targets to defend as the effects of these networks being breached can be devastating.

As a member of the Government business unit, you will defend the connected world and ensure the protection of nations. We all have a role to play in defending our clients, and this is yours.