Location(s): Asia-Pacific & Middle East : Singapore : Novena 

BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments.

About the role:

• SG 50 clearance will be required for this role
• Complete routine operations schedules for servers, server applications, systems and network elements using established and repeatable procedures following corporate standards and requirements
• Infrastructure Support across VMWare,Linux,Windows, backup and storage.
• Installation and support of infrastructure hardware and software
• Identify underlying problems discovered during day-to-day operations and managing them to resolution within Service Level Agreements
• Leading or supporting transformation projects to deliver new services

What you'll be doing:

• Infrastructure Support across VMWare, Windows, Linux, backup and storage.
• Administering multiple virtualised production environments
• Installation and support of infrastructure hardware and software
• Resolving incidents within agreed service levels
• Technical input into infrastructure changes following change management processes.
• Delivery of new infrastructure services
• Identify underlying problems discovered during day-to-day operations, raising them with the Product Owner or Infrastructure Manager and managing them to resolution
• Complete routine weekly maintenance of servers, server applications, systems and network elements using established and repeatable procedures following corporate standards and requirements. Updating or writing additional material as required
• Liaise with other support teams and third parties to ensure that incidents are escalated and resolved within Service Level Agreements
• Working at all data classification levels, a sound understanding of security processes and policies is required
• Troubleshooting end user compute issues.
• Develop/ Enhance Automation
• Understanding of backups technologies, DCP, DR processes.

What we're looking for Essential qualities, skills and experience:

• STRONG experience and understanding on how to install, administration and support of VMware vSphere, Horizon, vROPS.
• STRONG experience and understanding in Linux – preferably Redhat/Alma/Centos7 and Ubuntu is advantageous.
• STRONG experience and understanding in various automation techniques using Ansible and Powershell. Terraform and Packer is advantageous.
• STRONG understanding of security hardening and CIS Hardening techniques and best practices
• STRONG experience and understanding on how to install, administration and support of Windows Server – 2012, 2016 and above
• STRONG experience and understanding on how to install, administration and support of Veeam and Backup Exec

Desirable:

• Administration of Azure
• Linux certification
• VCP
• Degree or relevant experience in a busy IT department
• Good understanding of networking.
• Windows EUC

Business expertise: 

• MUST have great attention to detail
• Excellent analytical & problem solving skills
• Positive attitude
• Ability to cope with pressure
• Excellent communication skills (written & verbal)
• Strong interpersonal skills with the ability to work in an international environment
• Flexible approach to work with the ability to pro-actively take the initiative and work independently with little supervision, and also to be part of a collaborative team where ideas & skills are shared
• Ability to assess the impact of making changes on existing environments
• Professional / flexible individual that can adapt quickly to changing requirements or priorities and where necessary divert to assist other teams/projects
• See the bigger picture – outcome focused but also has ability to tunnel and focus on finer details.
• Able to bring your true-self to work and have fun whilst working

Life at BAE Systems Digital Intelligence 

We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day.

By embracing technology, we can interact, collaborate and create together, even when we’re working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being.

Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds – the best and brightest minds – can work together to achieve excellence and realise individual and organisational potential.

Division overview: Functions

At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and the business could not operate without all the dedicated work of our Functions teams. From Finance & Operations through Communications & Marketing, to HR and Site Operations and more, our Functions teams enable our divisions to implement ground-breaking digital transformations and crucial defence software.

As part of Functions, you will be supporting and partnering with our global business from the backline, being a strategic advisor within your specialist area, and ensuring the business runs smoothly and efficiently. We all have a role to play in defending our clients; and this is yours.