Service Designer (UX)- Central Government sector

Job City:  London
Professional Area:  Digital Creative Services
Job Req ID:  120469


Location(s): UK, Europe & Africa : UK : London || UK, Europe & Africa : UK : Coventry-CS || UK, Europe & Africa : UK : Gloucester || UK, Europe & Africa : UK : Guildford || UK, Europe & Africa : UK : Leeds || UK, Europe & Africa : UK : Manchester || UK, Europe & Africa : UK : Milton Keynes-CS 


BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments.

With a strong understanding of best practices and methodologies, User Experience Designers are the primary end-user advocates who produce online experiences that engage even the most discerning audiences. They are research, data and design enthusiasts who create engaging and useful digital products and services to serve a wide variety of online experiences.

The role of a User Experience Designer (UXD) is broad in that they can operate across several key phases of our User Centred Design (UCD) methodology from Discovery, Define and Design to Implementation, Test and Deploy.

They implement research, persona creation, needs analysis, site maps, wireframes and prototypes. They are also responsible for creating visually engaging and innovative products, bringing concepts to life by eliciting human response to visuals of all kinds. They know the power of imagery, motion, interactivity and design.

The User Experience Designer provides cross-functional teams and clients expert knowledge and skills in UX and UI design principles and methodologies, acting as a subject matter expert and evangelist for Digital Experience excellence.


Key Accountabilities

This role require a passion for creating digital experiences which delight and inspire diverse audiences. We employ UXDs to create compelling digital experiences that are empathetic to user needs and drive measurable business results.


Key accountabilities / duties;

•    Work as a Lead practitioner leading a team of UXDs and Front-End build specialists on large projects or programmes of a highly complex and business critical nature.
•    Manage designers to deliver outstanding interactive visual products
•    Be a negotiator of change acting on behalf of end users but within the constraints of the art of the possible form a technical point of view as well as ensuring that business objectives are adhered to
•    Represent BAE in direct client engagement both with senior sponsors and key stakeholders through collaborative working, reporting, facilitating key workshops, reviews and testing events and more.
•    Lead client presentations
•    Write up case studies and proposition / sales support materials from projects
•    Support business development activities including aiding sales proposals and pitches
•    Manage the Risks and Issues arising on the Project and communicate as necessary


Life at BAE Systems Digital Intelligence 

We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day.

By embracing technology, we can interact, collaborate and create together, even when we’re working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being.

Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds – the best and brightest minds – can work together to achieve excellence and realise individual and organisational potential. 


Division overview: Capabilities

At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Capabilities is the engine that keeps the business moving forward. It is the largest area of Digital Intelligence, containing our Engineering, Consulting and Project Management teams that design and implement the defence solutions and digital transformation projects that make us a globally recognised brand in both the public and private sector.

As a member of the Capabilities team, you will be creating and managing the solutions that earn us our place in an ever changing digital world. We all have a role to play in defending our clients, and this is yours. 


Job Title:  Service Designer (UX)- Central Government sector

Job City:  London
Professional Area:  Digital Creative Services
Job Req ID:  120469